Good day
Thank you for contacting Immigration, Refugees and Citizenship Canada (IRCC).
The Case Processing Centre requires that you provide new photos, therefore we invite you to:
- Resend two new photos according to the photo specifications, and
- Include:
- if available, the letter/email received to this effect, or
- an explanation letter (including the complete name, date of birth and UCI).
Where to send them?
By
regular mail:
New permanent residents:
Case Processing Centre - PRC
P.O. Box 4500
Sydney, Nova Scotia
B1P 6L1
If you would like to have proof that the new photos were received, you may use
registered or express mail with Canada Post or a courier service such as Purolator, UPS, FedEx, etc. Please instruct the courier service to use this address:
Case Processing Centre - PRC
49 Dorchester Street
Sydney, NS
B1P 5Z2
We hope the information provided is helpful in assisting you with your enquiry.
We would also like to suggest the following online services that might be helpful to you with any immigration, refugee and/or citizenship future requests:
Sincerely,
XXX
Immigration, Refugees and Citizenship Canada
www.cic.gc.ca