Yes called them multiple times last year, got my GCMS notes in November and Sent them an email as well. The call and the email were always came up empty. They said it is in processing and they do not require anything from me. As for the notes, the last time it was updated was in the end of June last year. security check seemed to be or was almost complete. as for the rest, nothing was started. not even eligible. Last location of my file in the Ottawa office seemed to be something called QC inventory.