Can anyone log in to their CIC account today?

[vladmirgc]

I contacted CIC about the problem, this is what I received in return (they were pretty quick to reply):

The error message you described in your email is the result of a periodic technical problem. That means that you may still be able to access IRCC's online services before the situation is resolved on a permanent basis. Please try again.

We apologize for any inconvenience that this may have caused. Rest assured that the responsible department is currently making all the necessary efforts to resolve the issue as quickly as possible.

 

[frightenedpanda]

Getting Error 403 Since yesterday

 

[summerxx]

I was able to log in a few hours ago. now I either get error or loop through login page and credentials page.

 

[summerxx]

it's working for me now. hope it resolves for everyone.

 

[frightenedpanda]

Getting Error 500 now.

 

[hirasalam]

Still getting Error 403

 

[frightenedpanda]

Its been 3 days now!

I can't log in. Does anyone have any ideas on how to solve this?

 

[Rich03]

Its been 3 days now!

I can't log in. Does anyone have any ideas on how to solve this?

Clear your browser cache and history and/or try the other link I posted on the previous page....

 

[frightenedpanda]

Clear your browser cache and history and/or try the other link I posted on the previous page....

I am on Firefox and cleared the cache and history. After I goto the link you posted, it takes me to the welcome page and then to error 500

 

[Rich03]

I am on Firefox and cleared the cache and history. After I goto the link you posted, it takes me to the welcome page and then to error 500

Check your Java. Make sure its the latest.

Also try another browser, Chrome, IE or Safari etc.

 

[frightenedpanda]

Check your Java. Make sure its the latest.

Also try another browser, Chrome, IE or Safari etc.

Updated Java and used Internet Explorer and it worked! Thank you so much! I can breathe now!

 

[wonbinofchina]

I have this login problem since yesterday and I tried Safari and Chrome. Both don't work....

 

[frightenedpanda]

I have this login problem since yesterday and I tried Safari and Chrome. Both don't work....

Update Java and use Internet Explorer. And clear cache and history before logging in. Use this webpage https://www.canada.ca/en/services/immigration-citizenship.html

 

[samueletosatto]

It is all the day I am having problems logging in. It is very stressfull. I cleared cache and cookies, and open with incognito mode.
Unbelievable seems from 30.06.2018 to today, the problem is still unsolved!!!

 

[HelloCanada910]

I am struggling with this error from past 2 days and I have to upload some documents immediately. No browser is working and all leading to 403 error. Once I was successful to hit the upload buttom, then the same error screen. Tried calling the support center and they are not taking any calls at this moment. I am not sure what to do now :-(