+1(514) 937-9445 or Toll-free (Canada & US) +1 (888) 947-9445

Missing submit button after completing application

cnwoke

Newbie
Jan 18, 2018
6
1
Please need help with making online payment for TRV online application and submitting it. I have uploaded all relevant documents. But it's showing me Exit Questionnaire button only. I can see the summary of applications fees but no other button to click for signing electronically, paying or submitting. Please can anyone help. Thanks
 

Khanimran1979

Star Member
Jan 11, 2018
79
13
Please need help with making online payment for TRV online application and submitting it. I have uploaded all relevant documents. But it's showing me Exit Questionnaire button only. I can see the summary of applications fees but no other button to click for signing electronically, paying or submitting. Please can anyone help. Thanks
Please check you submit all the required field unless you provide all the documents submit button will not appear
 

cnwoke

Newbie
Jan 18, 2018
6
1
I did. Only optional documents that I did not upload. I also did not fill Custodianship Declaration for my kids because we are only visiting. ..They do not school in Cabada
 
  • Like
Reactions: Khanimran1979

Arc18

Full Member
Jan 16, 2018
45
7
But only after submission Exit Questionnaire button come, did you receive any confirmation on your application submitted
 

Teolo28

Star Member
Jul 25, 2015
192
27
Please need help with making online payment for TRV online application and submitting it. I have uploaded all relevant documents. But it's showing me Exit Questionnaire button only. I can see the summary of applications fees but no other button to click for signing electronically, paying or submitting. Please can anyone help. Thanks
You can not submit your application unless not all docs have been uploaded. It happens to me and upload something in optional...then i can now see the submit button.
 

Khanimran1979

Star Member
Jan 11, 2018
79
13
I did. Only optional documents that I did not upload. I also did not fill Custodianship Declaration for my kids because we are only visiting. ..They do not school in Cabada
You have to submit custodianship, just fill in the form not required and kidds are studying yours resistance country than upload.... its mendatatory to upload unless empty
 

884Thunder

Star Member
Apr 21, 2015
68
9
Hey guys I have a question:
I applied online and submit everything, after one day I got notification on my email that I should check my online account for some updates but I don't see any new messages or anything?
What I should do?
 

Khanimran1979

Star Member
Jan 11, 2018
79
13
Hey guys I have a question:
I applied online and submit everything, after one day I got notification on my email that I should check my online account for some updates but I don't see any new messages or anything?
What I should do?
I think you received biomatrics request, just click of massage and printout the paper and go for biomatrics
 

884Thunder

Star Member
Apr 21, 2015
68
9
Thats weird because according to Cic site my country is not on the list for biometrics and plus I applied from inside Canada.
 

bellaluna

VIP Member
May 23, 2014
7,404
1,781
Hey guys I have a question:
I applied online and submit everything, after one day I got notification on my email that I should check my online account for some updates but I don't see any new messages or anything?
What I should do?
It's normal, it happens, you can ignore it if you don't see anything.
It means your file has been processed in the background.
 

cnwoke

Newbie
Jan 18, 2018
6
1
You have to submit custodianship, just fill in the form not required and kidds are studying yours resistance country than upload.... its mendatatory to upload unless empty
Thanks. This worked. But I noticed another issue. My name shows only my surname after I paid and got email to login to see new messages. I am the primary applicant...I also applied for my wife and 2 kids. Their nmaes showed in full but mine showed my last name only. Is this normal?