no response after medical passed

[madan basnet]

hello
medical is successfully passed but still not asked to send passports of my parents. i had applied on October and all the process are done before due date. the status shows that medical is passed. But I am waiting for an email for requesting to send passport of my parents. i dont know why is being delay,

 

[jordo]

Are the background checks in progress?

 

[madan basnet]

Are the background checks in progress?

status shows , in process.