I assume you have sent 3 copies of FD258. Did you sent one main application with the 3 finger print papers?Finally I have received my FBI PCC. I will like to share my timeline on this amazingly long journey. I hope this helps someone.
Finger prints received August 18th ( I sent in 3 copies of my prints).
updated my credit card details at some point, I just sent in an email to identity@fbi.gov. The email contained the day they received my package,my name,my date of birth and the updated details of the new credit card.
I contacted them a few times to check the status of my application. Customer care no: (304) 625-5590.
Credit Card was charged on the 23nd of November.
First result sent out on the 24th November. However, they omitted one of my names
Second result sent 27th November. Updated with all my names
Both letters arrived same day 30th November.
P/s: Its important to call and check up on the status of your application. This helped me realize early that one of my names was omitted on the first result sent out. They immediately sent out a correct one the next day.
Good Luck
How much $ you authorised them to charge? 18 or 54? In separate credit card authorisation form or in one form?