URGENT PLS HELP - ADR REQUESTED BUT NO PLACEHOLDER IN MYCIC

[pakimom]

I was sent an Additional Documents Request yesterday in mycic Account and given 7 days to provide the documents. There is no place available in my Application to upload the documents - what should I do?
I have already sent a Technical query. Anyone faced the same issue? How to resolve this?

 

[pakimom]

Has anyone experienced this before? Please guide

 

[doge]

try "view your applicating" in another browser?

 

[Bee17]

I was sent an Additional Documents Request yesterday in mycic Account and given 7 days to provide the documents. There is no place available in my Application to upload the documents - what should I do?
I have already sent a Technical query. Anyone faced the same issue? How to resolve this?

How did you go about it eventually? I am having the same issue now.

 

[pakimom]

I sent a CSE and marked it urgent. They received it within time and I had called to confirm that they receved it as i had no placeholder. The CSE worked.

 

[Holy Cow]

I sent a CSE and marked it urgent. They received it within time and I had called to confirm that they receved it as i had no placeholder. The CSE worked.

Hi I am also in same situation , can you please let me know what is CSE ? I have raised webform for now but wondering how to proceed forward. hence your help will certainly able to give me some direction. Please let me know how to raise query via CSE ?

 

[CarlCoco]

Hi I am also in same situation , can you please let me know what is CSE ? I have raised webform for now but wondering how to proceed forward. hence your help will certainly able to give me some direction. Please let me know how to raise query via CSE ?

Case Specific Enquiry also known as IRCC Web form.

 

[Holy Cow]

Case Specific Enquiry also known as IRCC Web form.

Thank you very much , for now I have raised 3 webforms since yesterday. let's see if / how / when it works. They just want to know my current country of residence. I mean they could have emailed me and response on the same would have been quick. Now with webform I am not sure how much time it will take to convey the response. are you also in same boat ?

 

[CarlCoco]

Thank you very much , for now I have raised 3 webforms since yesterday. let's see if / how / when it works. They just want to know my current country of residence. I mean they could have emailed me and response on the same would have been quick. Now with webform I am not sure how much time it will take to convey the response. are you also in same boat ?

I sent you the new link of web form, use that again. Plus, DM'd you an email.

 

[Mercy001]

Thank you very much , for now I have raised 3 webforms since yesterday. let's see if / how / when it works. They just want to know my current country of residence. I mean they could have emailed me and response on the same would have been quick. Now with webform I am not sure how much time it will take to convey the response. are you also in same boat ?

Please, I'm in this situation too of submitting Adr n given 7days n this is day 3 but with no placeholder. Please what did u do to rectify this please? Thanks