My friend applied visa through immigration consultant ,but they lost all his application document,but my friend wants to verify his former application before send permanent resident application.someone suggested him to apply phsical copies from CiC,what is physical copies?can he get back every forms and documents what immigration consultant sent for him?but the other said cic keeponly GCMS notes ,forms and PDF documents were deleted after 2 years,we are confused.What is the right answer?I am looking forward your kind reply.