Hi folks:
I am new member to this group. I have applied my spouse case back in May,2017. A week ago, when I checked the status on "on-Line Service" following line appeared:
We sent you correspondence on June 14, 2017. If you have not yet provided the information or the requested documents, please do so as soon as possible. Please wait until you receive the correspondence before sending us additional information, as the correspondence will outline all information that is required.
We have submitted the *required documents on time as per letter but I was curious why this line appeared on my case status now, so I sent an email to LVO and attached documents again. I also have Canada post delivery report which I also attached with the email to let them know that original documents have been submitted to Mississauga office in June,2017.
* Required Documents: Principle applicant passport size pictures, background declaration & supplementary information for travel. She(principal applicant) uploaded the background declaration to online account and I sent the remaining documents to Mississauga office.
I got a reply from LVO saying "your recently submitted documents have been received and placed on your file. Your case is currently with an officer awaiting review, and we will be in touch if any additional information is required from you."
I also called on IRCC Helpline number to make sure that they received the documents in June,2017 and CIC agent confirmed me that they received the documents.
Yesterday, I checked the status again "on-Line Service" and above message line changed to this:
We sent principle applicant's name here correspondence on June 14, 2017. If principle applicant's name here has not yet provided the information or the requested documents, please have principle applicant's name do so as soon as possible. Please wait until principle applicant's name here receives the correspondence before sending us additional information, as the correspondence will outline all information that is required.
My question is :
Is it normal or do I need to worry on this?