Hello
@legalfalcon
I got an issue of incorrect(old) passport number mentioned in my document status table in my CIC status page after my application was approved. I need some guidance on the way forward.
Here are some dates to give the context.
Number of applicants – 4 (myself, spouse, and 2 kids)
Date of medical - June 2017
AOR - 10 July 2017
Med Passed- 21 July 2017
Na2- 26 July 2017
IP2 - 29 Aug 2017
PPR- 31 Aug 2017
Passport submitted to VFS - 12 Sept 2017
Application Approved status - 22 Sept 2017 (today)
Passport yet to receive. VFS status shows it is being process in New Delhi, Canada Visa Office.
My wife's passport was expiring in Feb 2018. So we got her passport renewed on 10 Aug, 2017. I raised CSE and informed IRCC and uploaded the renewed passport on 15 Aug 2017. I sent an email to CPC-Ottawa on 27 Aug 2017 to check whether they received new/renewed passport of my spouse. Received response back on 28 Aug, 2017 that they have received the documents. And then on 29 Aug status changed to IP2 and on 31st Aug, got PPR email.
However, now when my application is approved today and I see the following issue in my document status table against my wife's name:
Travel Document number - Old passport number
Expiry date against all of us (Myself- Primary Applicatant, and 3 dependents). - Date of expiry of my wife's old Passport - which is Feb 2018.
Although, I have not received the passport yet, and VFS status still shows that it is being processed in New Delhi, yet I assume, that since the document status shows this, they would stamp the passports with expiry date of Feb 2018. Even though my medical date is June 2017 and none of our passports expiring before 2019.
Is there anyway to get this changed before the passport gets stamped? Due to certain other commitments, I would not be able to travel before apr/may 2018 and hence this Feb 2018 deadline would create lot of problem. Moreover, the document number mentioned against my wife's name is no longer valid, as we got the passport renewed.
I have already raised CSE and sent email to CPC ottawa.
Has anyone faced similar issue.
Please guide what can be done and if there is any way to rectify/resolve this.
Thanks