Hello, can you provide more details: first, which country is IRCC referring to: Canada or your home country? In Canada, if you are involved in traffic accident where a police physically comes in, there will be a court proceedings. If you choose not to attend, you will be charged and convicted if found guilty.
Now, if you are very sure that you have never been involved in any traffic accident before, then there might be a mistake from IRCC or from the RMCP (Canada Police Record Check). These are the options you may have:
- Order for GCMS notes asap (
https://atip-aiprp.apps.gc.ca/atip/welcome.do). This will give you more details about what's going on and where the officer got this information from.
- Phone IRCC call center on
1-888-242-2100, but in most cases they are not helpful, especially if this case is actually on your file.
- If this happened in Canada, then you can visit your local RCMP to request for criminal record check and ask if you have any pending charge and convictions against you. You may also visit your Province driver's licensing and vehicle registration to inquire more. Normally, traffic incidents are reported to them.
If all these prove that you have no such history and your GCMS notes show that the officer has entered such case against you and efforts to get the IRCC call center resolve failed, then you can contact your local MP to help you out. You might need to provide proof that this was a mistake.
However, if such case exists and you confirmed with your Province/country, and you think it was a mistake, then you will have to resolve this with them and ask for letters of clarification to be sent to IRCC by yourself.
All the best. And please keep us updated.