Hahaaaaa.....well said however believe me or not those call center agents know nothing. There are just there as part of the systemHi all, I just got off the phone with CIC and she told me that 'Decision Made' just means they have EVERYTHING to make a decision and that a decision has not been made. If a decision has been made you would be notified, otherwise NO decision is made even if it effn says 'Decision Made'. Maybe CIC should do an English test themselves! lol