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I received that my application was updated but no updates

Jamallamaj

Full Member
Mar 18, 2017
32
2
Yesterday i did my biometrics and after 6 hours i received an email saying that i have new update in my account so i opened my account but no messages or updates.
Under the details of my application it said "your action is required".
And they still writing that they need my biometrics.
What should i do ?
 

UBC 2017

Hero Member
Apr 8, 2017
406
56
Yesterday i did my biometrics and after 6 hours i received an email saying that i have new update in my account so i opened my account but no messages or updates.
Under the details of my application it said "your action is required".
And they still writing that they need my biometrics.
What should i do ?
Some times they perform internal update that is not visible to us
If you did your biometrics it will appear later it is completed, just give it some days.
 

Jamallamaj

Full Member
Mar 18, 2017
32
2
I saw the message for the biometrics and i did them but there were no changes telling me that i have did them
 

UBC 2017

Hero Member
Apr 8, 2017
406
56
I saw the message for the biometrics and i did them but there were no changes telling me that i have did them
Yes , I noticed and have edited my reply above. it will show as "completed" soon. It is normal to get emails that you have updates and when you log on you see nothing, it's just internal update that occur within the first very few days of any new application.
 

Jamallamaj

Full Member
Mar 18, 2017
32
2
Yes , I noticed and have edited my reply above. it will show as "completed" soon. It is normal to get emails that you have updates and when you log on you see nothing, it's just internal update that occur within the first very few days of any new application.
Thank you very much!
 
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