Linking application problems

[steve_kat]

Hi. My wife got an e-mail today providing the details to link our family class application. We entered all her application details and the system was unable to find the application. I have tried some of the suggestion I found in the forum but nothing works.

Can anyone provide any advice?

Thanks
Steve

 

[KiwiNate]

Mate, I've been trying for months with no success.

Have given up and just accepted it. It doesn't affect your application and there are other ways to submit docs, check your status.

I can't believe CIC have made it so hard to link though, they need to sort that system out!

 

[steve_kat]

Mate, I've been trying for months with no success.

Have given up and just accepted it. It doesn't affect your application and there are other ways to submit docs, check your status.

I can't believe CIC have made it so hard to link though, they need to sort that system out!

I guess good IT support is hard to find these days. I know it works much better when trying to collect taxes though.

 

[steve_kat]

Mate, I've been trying for months with no success.

Have given up and just accepted it. It doesn't affect your application and there are other ways to submit docs, check your status.

I can't believe CIC have made it so hard to link though, they need to sort that system out!

I also don't see any way to contact them by phone outside of the Canada. I tried to call 1-613-944-4000 and that did not work for me either.

 

[steve_kat]

Mate, I've been trying for months with no success.

Have given up and just accepted it. It doesn't affect your application and there are other ways to submit docs, check your status.

I can't believe CIC have made it so hard to link though, they need to sort that system out!

Update. It finally worked today when I just entered passport info and left birthplace blank. All very weird!