Holly Molly no I didn't. Thank you for sharing, I'm calling them (still need to speak with a SPF officer for another matter, so problem is half solved).I don't know if you have noticed this. but the website you mention has the following faq"
Well I was hoping to be able to provide anyone with some replies, but after trying to call SPF COC office for an hour, I still didn't manage to get someone on the phone.