hello,
i don't think its problem with hotmail account, I have a gmail account and i got the original PPR request from ottawa office on june 22 and i asked them to change my stamping office from Ottawa to New Delhi , i haven't heard anything back, so I asked them , they said they have sent the mail which i did not receive , I informed them again and they sent it second time i did not receive that either.
Called them like 6 times they said don't worry about the 30 day window , and wait for the mail . Thing is I got the first mail but the transfer of visa office mail they say sent twice i did not receive, it is the same email and am also getting all mail correspondences am having with CIC for this issue expect the desired mail.
I donno wat to do except waiting