did you see any messages, when you click on "Check status and messages"? when i got requests, i used to see messages there. i would say call them.
Yes.
When I click that button, I get to a page where it says:
Application status We are processing your application. We will send you a message when there is an update or if we need more information from you.
Review of eligibility Your application is in progress. We will send you a message when we start reviewing your eligibility.
Review of medical results If you need a medical exam, a message with instructions will be sent to you.
Review of additional documents We do not need additional documents.
Interview You do not need an interview. We will send you a message if this changes.
Biometrics We do not need your fingerprints. We will send you a message if this changes.
Background check Not applicable.
Final decision Your application is in progress. We will send you a message once the final decision has been made.
