Additional documents required

[karkik]

Hello ,
From this morning my profile is showing "We need additional documents to process your application. Check your messages below for details."

but i don't have any new message

please help

 

[water2wine]

I think it's part of the updates they are presently doing on their system. I saw same message, I looked through and there was no such request. I went further to check my email and no request. Finally, I checked the page where one need to attach additional document and there was no tab to add a new document. So, I am of the opinion it's a general system error. Hopefully other people who experienced same will comment below...

Cheers..

 

[Lucky_Reno]

Hello ,
this morning my profile is showing "We need additional documents to process your application. Check your messages below for details."

but i don't have any new message

please help

It happens same to me.
It could be the error or system bug after the maintenance this morning.

Based on the thread this morning, It shows "the additional documents you provided are being reviewed", for those who submitted NO additional docs

But for me, I did submit my additional docs before ( April), and I have the same showing as yours "We need additional documents to process your application. Check your messages below for details." However I do not have any new message as well but only the one requested on April from CIC.

So let wait and see what happen later

 

[Ravi123456]

It happens same to me.
It could be the error or system bug after the maintenance this morning.

Based on the thread this morning, It shows "the additional documents you provided are being reviewed", for those who submitted NO additional docs

But for me, I did submit my additional docs before ( April), and I have the same showing as yours "We need additional documents to process your application. Check your messages below for details." However I do not have any new message as well but only the one requested on April from CIC.

So let wait and see what happen later

Even, I have the same update. I think they are making some changes (I never saw "Biometrics" update in the status and now it shows) and also they have a maintenance scheduled for today. Most probably that is the reason. For a moment I thought, Additional document may be the Passport to finalize the application .

Even I did send some additional documents in April.

 

[Smit]

Hello ,
this morning my profile is showing "We need additional documents to process your application. Check your messages below for details."

but i don't have any new message

please help

I have the same issue. I think there is a bug in the system after the system update, and it should resolved soon.

 

[doge]

I have the same issue, my PR appliation's additional documents section shows:
We need additional documents to process your application. Check your messages below for details.

And there's another application, which has already been approved months ago. Its additional documents section shows:
The additional documents you provided are being reviewed.
However, I didnt provide any additional document to that application.

Okay..I think that this is a bug..

 

[qnl83]

Hey same here! Additional documents required.... No message. No mail... Did freak me out though... I think its a bug if so many people got it at the same time, unless they have introduced some new document requirement which I'm definitely not aware of.

 

[AliChraim]

Hello ,
this morning my profile is showing "We need additional documents to process your application. Check your messages below for details."

but i don't have any new message

please help

I have the same situation. It's probably a bug in the system resulting from the updates they're implementing. We just have to wait a few days and check again.

 

[conroex3800]

Same issue here, guys. I emailed Ottawa just in case.

 

[av]

I got same status "Additional documents required" but no message there.
seems bug

 

[Jugzy]

Same issue here, guys. I emailed Ottawa just in case.

Have you received a reply from Ottawa?

 

[karkik]

its a bug from CIC . i don't think we need to email them

 

[comfortablynumb]

Same sitaution here.

When i submitted the application the additional section documnent was NA . On 2nd june medicals passed and the status chnaged to "we do not need any additional documents"

Now after system upgrade it says"We need additional documents to process your application. Check your messages below for details."

This seems to be a glitch. No new message or email.

 

[RabinJi]

Same sitaution here.

When i submitted the application the additional section documnent was NA . On 2nd june medicals passed and the status chnaged to "we do not need any additional documents"

Now after system upgrade it says"We need additional documents to process your application. Check your messages below for details."

This seems to be a glitch. No new message or email.

I have also same status so what do you think?Do they request some documents or just a technical glitch?

 

[comfortablynumb]

I have also same status so what do you think?Do they request some documents or just a technical glitch?

Just a glitch