IRCC had a major breakdown in their system after the update this morning. They are working on fixing the issue so many people might not be able to get into their online account right now.
New updates were seen in online accounts where majority of them were not sent by IRCC. I spoke to 2 agents this morning to confirm this because i saw a request for medical in my account. They did not send me any request.
Once the error is fixed i would suggest you get back into your account and if you still think there is a mistake, you should call IRCC to confirm that they didnt request anything from you and that your account is back to normal.
For some people it might be right and for others it might be wrong. Depends on your timeline. Do not rely on your account or automated machines at this time since both are linked and could have wrong information at this point . Speak with an actual agent regarding your account.
Thanks!
New updates were seen in online accounts where majority of them were not sent by IRCC. I spoke to 2 agents this morning to confirm this because i saw a request for medical in my account. They did not send me any request.
Once the error is fixed i would suggest you get back into your account and if you still think there is a mistake, you should call IRCC to confirm that they didnt request anything from you and that your account is back to normal.
For some people it might be right and for others it might be wrong. Depends on your timeline. Do not rely on your account or automated machines at this time since both are linked and could have wrong information at this point . Speak with an actual agent regarding your account.
Thanks!
Last edited: