Yes. Its a mistake you must correct ASAP!Is it worth emailing them as well? whats the email address?
Also, my case has not exceeded the normal processing time, so will they still reply to my CSE?
Send CSE through webform: https://secure.cic.gc.ca/enquiries-renseignements/canada-case-cas-eng.aspx
These are the e-mail addresses:
CPC-CTD-Ottawa@cic.gc.ca
FSW-Sydney-Search-Enquiry@cic.gc.ca
cio-sydney-search-enquiry@cic.gc.ca