Okay so after reading all the way through this forum topic I have tried almost every suggestion people have posted here and I am still unable to link the application to the account. I am Canadian and my wife is American and obviously I am the sponsor and she is the principal applicant. I have created an account for her and I am trying to link the application to it using all her information. I'm thinking the application is not in the system yet. After we submitted our application I received an email on 04/28/2017 stating they received our application. Then on 05/02/2017 I got an email stating I was approved to be a sponsor. Then on 05/04/2017 my wife got an email asking for the IMM5669 forms in the next 30 days and the police certificates. It also explains that she should create an account and link the application to it. We have the completed IMM5669 forms and the police certificates (we ordered them ahead of time) and I want to submit them, but only after I successfully link the application to the account.
Here is some background info:
My wife has four kids from her first marriage, three of them are over 18 and one is 16, none of them are coming with her to Canada.
I have two kids from my first marriage and both are under 18.
Using the suggestions posted here I have been trying a bunch of different combinations over the past couple weeks.
Today I tried what seems to work for everyone on here:
Application Number and Family Name
City and Country of Birth (tried with typing in the city and leaving it blank)
Passport Info (left it blank)
Province (Alberta)
City (Edmonton)
Married
Number Of People In The Application (tried 2,5 and 6)
Oh and BTW this stupid system locks you out after only 4 attempts not 5!
I am VERY frustrated!
Tomorrow just for the hell of it I'm going to try putting her in as single.
Does anyone have any other advice?
I understand the frustration. My wife (canadian) is sponsoring me (American) under PR - Family class (spouse) categpry
First, I have received my first receipt confirmation by email on 05/02/2017.
Second, I have received the confirmation of the eligibility as a sponsor by email on 05/04/2017.
Then, I have received a postal letter on 05/17/17 stating I should link my application to an account. The postal letter was written on 05/09/17. It took 8 days for me to receive (postal mail are relatively slow..)
I was able to link my application successfully by doing below:
Category: Permanent Residence
Sub-category: Family Class (Spouse)
Application details:
Application Number (the whole F and nine digit numbers) and Family Name (P.A's last name)
Place of birth:
City/town of birth (leave it blank - hit one space with space bar)
Country/territory of birth: put as it says in your original application IMM 0008
Passport:
LEAVE IT BLANK ALL TOGETHER
Other Application information:
Province: as stated in the original application IMM 0008
City/town/Village: as stated in the original application IMM 0008
Current marital status: Married
Number of family members: in my case its is '2'
Currently, I am preparing my IM 5669 Schedule A form and police report for myself (Principal application)
Also, after i linking my application to the account it doesn't prompted me to upload any documents yet. However, the postal email I received on 05/17/2017 stats that I should upload my documents there and supporting document is required. At this point, I guess i will have wait for the prompt and/or an option to upload it on the account. I will wait few days for it.
Hope it helps!