It is not just citizenship. Vancouver office is notorious for inefficiency in every signle application. One of my clients was scheduled for an in person interview at that office. I booked an interpreter for the family, they sent a message to me 24 hours before the interview saying "tell your client to bring someone with them who can translate, we don't have enough resources for booking an interpreter." I was like WTF! I deal with Etobicoke Office, Calgary Office and a few other offices everyday due to the nature of my work. This has never been the case in these offices. Other offices even call me as the rep on file, so they can process client applications faster!!! You get it? Faster!
But I swear, Vancouver Office officers just don't give a rat's a** about anyone! I mean, a little bit of taking accountability and responsibility is not a bad idea! You guys are being paid by the public, you must serve the public efficiently! No response to Webforms, no response to urgent processing requests, nothing! It looks like as if there are just 2 officers doing everything during a 7.5 hours shift! My bad luck, my citizenship application is with Vancouver office! And... you guessed it, it is stuck after BG completion. No LPP yet!