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PR Card renewal time line March 2025 - delay in printing/mailing the card

Kikilala

Star Member
Feb 12, 2016
61
4
I submitted the application online on Mar 17, no card received and can’t link application at all. Called IRCC twice and this timeline is based on what they told me:

Mar 17: Application submitted
Called Apr 4: Application is at final stage, waiting for the card to be printed and mail
Called Apr 15: Card still not printed and mail yet

Anyone experiencing the same?
 

valleyforest

Newbie
Apr 18, 2025
2
0
Hi there,
I submitted PR card renewal application via online PR portal on April 11. By today, I did not receive any confirmation Email, and the status on the portal still shows "submitted". I tried to track the progress using UCI and other personal information via "Client application status" tracker. It returned "We were not able to identify you using the information you provided. " Is this situation normal?
 

Sinaman1

Newbie
Sep 7, 2022
4
3
Hi there,
I submitted PR card renewal application via online PR portal on April 11. By today, I did not receive any confirmation Email, and the status on the portal still shows "submitted". I tried to track the progress using UCI and other personal information via "Client application status" tracker. It returned "We were not able to identify you using the information you provided. " Is this situation normal?
Try to call them and talk to an agent. They’ll be able confirm the status of your application.
 

Sinaman1

Newbie
Sep 7, 2022
4
3
Hi there,
I submitted PR card renewal application via online PR portal on April 11. By today, I did not receive any confirmation Email, and the status on the portal still shows "submitted". I tried to track the progress using UCI and other personal information via "Client application status" tracker. It returned "We were not able to identify you using the information you provided. " Is this situation normal?
I applied mine on 8th april and got it on 17th in the mail.
 

Kikilala

Star Member
Feb 12, 2016
61
4
Hi there,
I submitted PR card renewal application via online PR portal on April 11. By today, I did not receive any confirmation Email, and the status on the portal still shows "submitted". I tried to track the progress using UCI and other personal information via "Client application status" tracker. It returned "We were not able to identify you using the information you provided. " Is this situation normal?
It’s normal that no confirmation email after submission; I read from other posts/threads that portal doesn’t serve as tracker and CAS is for paper application. So for online application, link the application to IRCC secure account is the only way to track the status (correct me if I’m wrong).
You can call IRCC to get the application number in order to link the application.