Technical glitches on forms and PDFs

[ErikOlafson]

I stuck processing my wife's PR due to the following technical glitches:

• The online form asks for the "expiration date" on her Taiwan ID. Taiwan IDs don't have expiration dates. It's a required field, so I can either lie or give up.
• The PDF forms require e-signatures, but the security setting on the PDFs explicitly disallows e-signatures.
• The "Contact Us" page on the Canadian government website has no way to contact them

Has anyone encountered similar problems?

 

[thanhtam23]

https://ircc.canada.ca/english/helpcentre/answer.asp?qnum=1649&top=23
print the form to another pdf then sign

 

[armoured]

The online form asks for the "expiration date" on her Taiwan ID. Taiwan IDs don't have expiration dates. It's a required field, so I can either lie or give up.

CHeck that there isn't a box for not applicable or similar.

If not, just put a date like 2099-12-31

 

[ErikOlafson]

Thanks!