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Missing 5 year eligibility documents

Bounty

Newbie
Feb 19, 2025
9
0
Hi everyone, my application was sent back to me because I am missing information under the 5 year eligibility section. Here is my situation.

refugee claimant 2019
Protected person 2021
Permanent Resident 2022
Citizenship eligibility Feb .5

are they asking me for my country passport bio page. I never travelled outside Canada since I came here in 2019. Am confused what documents they asking as I have a certified copy of my bio page only. Thanks in advance.
 

forw.jane

VIP Member
Apr 29, 2019
7,496
3,028
Hi everyone, my application was sent back to me because I am missing information under the 5 year eligibility section. Here is my situation.

refugee claimant 2019
Protected person 2021
Permanent Resident 2022
Citizenship eligibility Feb .5

are they asking me for my country passport bio page. I never travelled outside Canada since I came here in 2019. Am confused what documents they asking as I have a certified copy of my bio page only. Thanks in advance.
Are you counting only PR days for physical presence?
 

Bounty

Newbie
Feb 19, 2025
9
0
I counted all the days am eligible for. I have over 1095 as of today. Do I need to upload my old passport bio or. Am really confuse. Thanks
 

forw.jane

VIP Member
Apr 29, 2019
7,496
3,028
September 2022
Given the limited information you've shared about the rejection, I suspect the issue may be related to the days you've counted towards physical presence as a protected person, specifically those from August 2021 to September 2022. If you obtained protected person status after August 2021, this could be particularly problematic.

To simplify your application, I recommend calculating your physical presence requirement using only your days as a permanent resident.

For a professional review and advice on your application, consider consulting with an immigration consultant.