Today I got reply from IRCC as I raised a webform earlier this is what I got: 'We verified the information you provided and can confirm that your application is still in process.
We understand that your online account indicates that a decision was made. Until an official letter is sent to you, your application remains in process.
Rest assured that once your application is finalized, it will be communicated to you.'
Like why do you even need to say this, I already know this part...this is so frustrating