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Which link to use to raise a webform for Visitor Visa application?

imoct24

Newbie
Aug 29, 2024
5
0
Category........
STUDY
Hello all,

My friend has applied for a visitor visa for their parents, but they realized that they made a mistake when writing their mother's name. Additionally, they forgot to add their employment letter. I am trying to help them research how to solve this. I read that they might need to raise a webform, but I am unsure which link do they need to use.
1) https://secure.cic.gc.ca/ClientContact/en/Application
2) https://secure.cic.gc.ca/enquiries-renseignements/canada-case-cas-eng.aspx

Please advise. Thank you!