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Is IRCC Website down? Trying to reset password from https://citapply-citdemande.apps.cic.gc.ca/en/reset-password

Sb_93

Full Member
Nov 8, 2020
29
2
Hi!

Is the CIC website down ? I am trying to login to check the status of my Citizenship here : https://citapply-citdemande.apps.cic.gc.ca/en/sign-in, I am unable to login, Maybe i an entering a wrong password.

When i try to reset my password from this link : https://citapply-citdemande.apps.cic.gc.ca/en/reset-password and enter my email address and hit reset. It says "Our system is down. Try again later."

Anyone experiencing the same?
 

JagSidhu91

Full Member
Oct 7, 2019
21
26
2 possible reasons
- You might be using wrong email address to reset password
- You account is more than 60 days old (and not submitted application) which means it is automatically deleted.

I faced the issue. "Our system is down. Try again later." is a bug in their system.
 

ankitkmr55

Newbie
Jul 5, 2024
9
1
Go on X, the system has been down. It tells you to wait so wait. This is a volunteer forum and we are not IRCC so contact them.
Thank you for the response.One last thing,can you please share the X link where it says the reset password link is down for citizenship?