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Lost PR card

A

aizacastillo

Full Member
May 25, 2018
34
5
My sister is a new PR, she left Canada before she got her PR card. When we received the PR card here, we sent it to her to the UAE via FedEx last week. Unfortunately, it wasn't delivered and the tracking shows it's still at Memphis, USA. We contacted FedEx multiple times from here in Canada and in the UAE but they said that they can't track the package anymore and is lost. My question is how to report a loss PR card outside Canada? Just inform the Canadian embassy at the UAE or fill out a solemn declaration form that the card is lost. Also how soon can she apply for a PRTD? Obviously, she does not meet the Residency requirement yet because she just came to Canada in June 8, 2024. Thank you to anyone who can give an answer or advise.
 
C

canuck78

VIP Member
Jun 18, 2017
55,818
13,607
aizacastillo said:
My sister is a new PR, she left Canada before she got her PR card. When we received the PR card here, we sent it to her to the UAE via FedEx last week. Unfortunately, it wasn't delivered and the tracking shows it's still at Memphis, USA. We contacted FedEx multiple times from here in Canada and in the UAE but they said that they can't track the package anymore and is lost. My question is how to report a loss PR card outside Canada? Just inform the Canadian embassy at the UAE or fill out a solemn declaration form that the card is lost. Also how soon can she apply for a PRTD? Obviously, she does not meet the Residency requirement yet because she just came to Canada in June 8, 2024. Thank you to anyone who can give an answer or advise.
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Believe you have to wait 6 weeks to declare it lost. Go through described reporting procedure online. She can apply for PRTD right away but do not book a ticket before receiving the PRTD because processing times are quite variable.
 
A

aizacastillo

Full Member
May 25, 2018
34
5
canuck78 said:
Believe you have to wait 6 weeks to declare it lost. Go through described reporting procedure online. She can apply for PRTD right away but do not book a ticket before receiving the PRTD because processing times are quite variable.
Click to expand...
Hi. Thank you for the reply. But where does she need to report it? I read that if it’s outside Canada, it should be reported to the nearest Embassy. She sent an email today and just received a generic answer that PR card is needed to enter Canada and she needs to apply PTRD. She started applying PTRD and there she wrote the explanation about the lost. But how does she report the lost online? I can’t find specific information about that.
 
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