+1(514) 937-9445 or Toll-free (Canada & US) +1 (888) 947-9445

PR- Renewal: Question regarding the receipt for digital photo and proof of residency

Priya1215

Member
Nov 26, 2018
16
0
Hi, I got digital photo from shoppers recently for pr card renewal application online and I have question regarding the receipt. The IRCC website mentions that the backside of photo needs to contain the name and date of birth along with other information, but the receipt doesn't have that. I called the store to check if they can reprint but they say they dont do that on receipt. Does anybody know what should be done?

Also for proof of residency- they mention to include 2 pieces of evidence , but in the website when I try to upload it is allowing to include only one. Should both the pieces of evidence be merged into a single document?
 

kaushal.pages

Star Member
Jan 10, 2018
52
10
Hi, I got digital photo from shoppers recently for pr card renewal application online and I have question regarding the receipt. The IRCC website mentions that the backside of photo needs to contain the name and date of birth along with other information, but the receipt doesn't have that. I called the store to check if they can reprint but they say they dont do that on receipt. Does anybody know what should be done?

Also for proof of residency- they mention to include 2 pieces of evidence , but in the website when I try to upload it is allowing to include only one. Should both the pieces of evidence be merged into a single document?
I have the same question, what did you do then? Please share your experience. Appreciate all help!