I applied for a travel document in August 2023. They informed me that it was sent to me in October, but I never received it. Subsequently, it was returned to the office on the 17th of October. Since then, I have made multiple calls to immigration to request its resend, and they claim to have initiated the request. However, it remains unresolved, and they have not sent it back. Would it be advisable to submit a fresh application? What do you suggest?
