My bro has existing visa already since last year (2023). I just applied mine last November 2023. My application got approved but biometrics is no long required. But the thing is, i have the same UCI with my twin brother. The portal is detecting me as my twin and his biometrics shows up on my application. Ircc is already requesting for my passport but his name and uci shows up on my account. I’m wondering where can i email them? Been sending webforms since November but no response at all. Thank you in advance for answering.