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Impact of webform in Canadian working hours vs non-working hours

Naturgrl

VIP Member
Apr 5, 2020
45,028
9,582
Is the webform more impactful when raised during 8 AM - 4 PM, Monday to Friday?
No. The officer on your file is not reading your webform as soon as it is sent. Thousands are received everyday, and go into a queue. Then forwarded to the correct office. This can take days or weeks to be forwarded. And then opened by an officer.
 
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Copingwithlife

VIP Member
Jul 29, 2018
4,494
2,264
Earth
I deal with ques currently in a quasi related government department. Notes are put into the file and then sent off to the associated department . As mentioned the files are not actioned immediately. I can then go back into an account and see what has the officer done to the file and are they requesting more information. Some times they’ll put a BF / bring forward date on a file . It’s so the account will pop up into their que load on that date .