I have no clue on process of PR card renewal, for PR card tracking, try these steps -
1. Link PR card application to GCkey - https://www.canada.ca/en/immigration-refugees-citizenship/services/application/account/link-paper-online.html OR
2. Call IRCC at 1 (888) 242-2100 .When you call IRCC, It will ask you for the UCI , press 2 i.e. no UCI available and then as soon as the message for Afghanistan and Ukraine refugees start playing press 3 3 0 in quick succession you will be able to reach them. Ask them your PR card application number and use the same to link