Email: ircc.clientportaleast-estclientportail.ircc@cic.gc.caWhich email address did you email? And please also mention the body you wrote.
Thanks
Email body:
Today marks 42 days since my ECOPR document was issued. However, I have yet to get my PR card or an update on my GCKey profile. This has passed the 36-day average processing time on the CIC website. I kindly request your assistance in ensuring..............................etc.