We got the same warning that the photo was too dark or too bright. I tried EVERYTHING to enhance the photo, and kept getting the same error, so I just ignored the warning and submitted it anyway. We got the picture done at a Staples, who advertised that they specifically did PR photos, which is why I was shocked it didnt meet the requirements. Congrats and I'm glad it went through for you! You gave me hope that they still may accept the photo, even though we got the warning. I wonder if it's a glitch on the website? Seems a lot of people are having this issue.