Thanks for the advise. I had called them multiple times before but as usual they have nothing more to tell me other than what I already know.I think you should order GCMS notes and call at IRCC as well. From the notes you will have a fair view of various things.
I did not know about the GCMS notes, I have just learned about and have raised it to them, hope can this will get it moving again.
So I think the reason the agents are not able to tell us much is pretty obvious to me now....they want us to pay to access our own information via GCMS notes.