Tracker closed means your application complete. How can you get ecertificate if your tracker is in process ?I had my virtual oath on May 18 with MB SK office and during registration, I requested e-certificate which was accepted by the clerk. After the ceremony, I immediately emailed my signed oath form and within an hour, I received an email to create an account on IRCC portal. I was expecting e-certificate to arrive within a couple of days and hence went ahead and booked a trip overseas for early June.
It's been over a week since my ceremony and I'm still unable to access my e-certificate (tracker says in-progress). I thought the whole point of e-certificate was to quickly deliver important document to new Canadians instead of having to wait several days. I know friends of mine who've had their paper certificates delivered sooner from other offices!
I tried emailing the office and calling IRCC but I didn't get much help. The IRCC agent told me that my oath form was added to my file on May 23 but my application is not complete. I believe someone somewhere hasn't done their job properly and closed out my application
Yes, Vancouver office, based in metro Vancouver.Congratulations! Where are you based? Vancouver?
Anyone knows why SK office is so slow? I had the oath done on April 11, and sent them a signed oath form of course. Literally nothing happened for 5 weeks after the oath. I called IRCC to see what the heck happened to my status, and the agent said he didn't even see my signed oath form in my file and recommended me sending the form again to the same email address. I double checked if the form sent at the first place and IT WAS! Anyhow I forwarded the very first email I sent with the oath form(initially sent out on April 11)to the SK office, and they replied me back saying it wasn't received before and now it will be processed. That was May 18th and still NOTHING has happened since bahahaha. I just read how slow this particular office is, and getting really frustrated that I need to go oversea in mid July and passport has to be done soon.
Yes, I took oath on May 11, certificate not yet received. MB/SK office is so slow.Anyone has experience with MB/SK office? Oath done May 8th tracker still in progress no certificate received
may I ask if there is any update on your tracker? if so, what is the date??Yes, I took oath on May 11, certificate not yet received. MB/SK office is so slow.
Tracker updated on May 19, shows it was closed on May 17.may I ask if there is any update on your tracker? if so, what is the date??
Not yet. They have a stockpile of old ones to go through first.Who knows?
Is Canada already issuing passports with the new design?
I just got a reply to my enquiry that my certificate was mailed on May 24.Tracker updated on May 19, shows it was closed on May 17.
how did you contact and whom?I just got a reply to my enquiry that my certificate was mailed on May 24.