Hey folks,
I'm in a really tricky situation. I had my virtual oath on May 18 with MB SK office and during registration, I requested e-certificate which was accepted by the clerk. After the ceremony, I immediately emailed my signed oath form and within an hour, I received an email to create an account on IRCC portal. I was expecting e-certificate to arrive within a couple of days and hence went ahead and booked a trip overseas for early June.
It's been over a week since my ceremony and I'm still unable to access my e-certificate (tracker says in-progress). I thought the whole point of e-certificate was to quickly deliver important document to new Canadians instead of having to wait several days. I know friends of mine who've had their paper certificates delivered sooner from other offices!
I tried emailing the office and calling IRCC but I didn't get much help. The IRCC agent told me that my oath form was added to my file on May 23 but my application is not complete. I believe someone somewhere hasn't done their job properly and closed out my application.
It is unfair to ask people to cut up their PR cards, and then withhold their certificate from them. e-certificates should have the same standards as in person ceremony, the certificate should be delivered immediately after the oath.
Does anyone have any thoughts on when I can finally expect to access the document and what (if anything) can be done to speed up the process so that I still make my trip next week. Really appreciate your help!
I'm in a really tricky situation. I had my virtual oath on May 18 with MB SK office and during registration, I requested e-certificate which was accepted by the clerk. After the ceremony, I immediately emailed my signed oath form and within an hour, I received an email to create an account on IRCC portal. I was expecting e-certificate to arrive within a couple of days and hence went ahead and booked a trip overseas for early June.
It's been over a week since my ceremony and I'm still unable to access my e-certificate (tracker says in-progress). I thought the whole point of e-certificate was to quickly deliver important document to new Canadians instead of having to wait several days. I know friends of mine who've had their paper certificates delivered sooner from other offices!
I tried emailing the office and calling IRCC but I didn't get much help. The IRCC agent told me that my oath form was added to my file on May 23 but my application is not complete. I believe someone somewhere hasn't done their job properly and closed out my application.
It is unfair to ask people to cut up their PR cards, and then withhold their certificate from them. e-certificates should have the same standards as in person ceremony, the certificate should be delivered immediately after the oath.
Does anyone have any thoughts on when I can finally expect to access the document and what (if anything) can be done to speed up the process so that I still make my trip next week. Really appreciate your help!
