NOC code for the Role - Operations Associate

[Rezwan Ahmed]

Can anyone tell me what Noc Code that would be ?

I'm wonder about this one "
12011 – Supervisors, finance and insurance office workers
"
So do i need to be a supervisor for that ?

Job Description

The primary purpose for this position is to provide processing and customer service support for exception-based complex Operation’s processes. Incumbent will review, verify, and record data into technology systems supporting department processes. In addition, incumbent will research, resolve, or secure requested information for other Operation’s areas, RBC Business Units, external customers, or industry participants.
What will you do?

• Provide accurate processing support for standardized and/or manual processes within the New Account and Client documentation team
• Have a strong understanding of Direct Investing and InvestEase Business Rules
• Accurately review, verify and/or record data into technology supporting department processes
• Understand Source procedures and required accountabilities in the area or department in which the incumbent works.
• Refer to department manuals for instructions and task assignments for the specific role.
• Liaise and provide customer service support for individuals requiring research, problem resolution, or securing information from other Operation’s departments, RBC Business Units, external customers or industry participants
• Investigate complex cases seeking assistance from Team Lead or Manager as appropriate following established department procedures
• Reduce risk by suggesting process changes or modifications as appropriate.
• Perform other duties and responsibilities as assigned

 

[Naturgrl]

Can anyone tell me what Noc Code that would be ?

Job Description

The primary purpose for this position is to provide processing and customer service support for exception-based complex Operation’s processes. Incumbent will review, verify, and record data into technology systems supporting department processes. In addition, incumbent will research, resolve, or secure requested information for other Operation’s areas, RBC Business Units, external customers, or industry participants.
What will you do?

• Provide accurate processing support for standardized and/or manual processes within the New Account and Client documentation team
• Have a strong understanding of Direct Investing and InvestEase Business Rules
• Accurately review, verify and/or record data into technology supporting department processes
• Understand Source procedures and required accountabilities in the area or department in which the incumbent works.
• Refer to department manuals for instructions and task assignments for the specific role.
• Liaise and provide customer service support for individuals requiring research, problem resolution, or securing information from other Operation’s departments, RBC Business Units, external customers or industry participants
• Investigate complex cases seeking assistance from Team Lead or Manager as appropriate following established department procedures
• Reduce risk by suggesting process changes or modifications as appropriate.
• Perform other duties and responsibilities as assigned

Post a NOC that you think matches your job responsibilities and then ask for comments.

 

[Rezwan Ahmed]

Post a NOC that you think matches your job responsibilities and then ask for comments.

I'm wonder about this one "
12011 – Supervisors, finance and insurance office workers
"
So do i need to be a supervisor for that ?

 

[Naturgrl]

I'm wonder about this one "
12011 – Supervisors, finance and insurance office workers
"
So do i need to be a supervisor for that ?

So you supervise staff...do not read that in your job duties. NOC 12011 lead statement is "Supervisors of finance and insurance office workers supervise and coordinate the activities of workers in the following unit groups: Payroll administrators (13102), Accounting and related clerks (14200), Banking, insurance and other financial clerks (14201) and Collection clerks (14202)."

So are you supervising staff in the NOCs listed?

 

[Rezwan Ahmed]

To me the job details of 12011 seems like familiar "

• Implement efficient working processes and coordinate, assign and review the work of clerks engaged in the following duties: administering accounts payable and receivable; processing, verifying and recording financial documents and forms; administering payrolls; processing, verifying and recording insurance claims and forms; and collecting user fees and payments on overdue accounts
• Examine and verify accuracy of work and authorize routine payments, credits and other transactions
• Establish work schedules and procedures and coordinate activities with other work units or departments
• Resolve work-related problems and prepare and submit progress and other reports
• Identify training needs and train workers in job duties and company policies
• Requisition supplies and materials
• Ensure smooth operation of computer systems and equipment and arrange for maintenance and repair work
• May perform the same duties as workers supervised

"

So, I am not a supervisor, my role is Operation Associate.

 

[Naturgrl]

To me the job details of 12011 seems like familiar "

• Implement efficient working processes and coordinate, assign and review the work of clerks engaged in the following duties: administering accounts payable and receivable; processing, verifying and recording financial documents and forms; administering payrolls; processing, verifying and recording insurance claims and forms; and collecting user fees and payments on overdue accounts
• Examine and verify accuracy of work and authorize routine payments, credits and other transactions
• Establish work schedules and procedures and coordinate activities with other work units or departments
• Resolve work-related problems and prepare and submit progress and other reports
• Identify training needs and train workers in job duties and company policies
• Requisition supplies and materials
• Ensure smooth operation of computer systems and equipment and arrange for maintenance and repair work
• May perform the same duties as workers supervised

"

So, I am not a supervisor, my role is Operation Associate.

But you need to match the lead statement which I posted. The lead statement is the main paragraph above the listed duties. This is a supervisor NOC.