Hi Guys,
Today I used the helpline to get some updates, I noticed some interest changes. After it's said" We are viewing where you meet eligibility requirement. You do not need an interview. We do not need your fingerprint, we will send you a message if it changes. " After that, It becomes press 9 to reply, 0 to agent some word like that. It usually has that one " We are processing your bg check", but right now it's disappeared. I check on the track there was no change. so I give a call to speak with an agent, she told me the same thing 20 days ago another agent told me: eligibility was in process, security not started.
I get 100 percent confused..... Any idea????