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Work permit extension - visa document not received

Apr 25, 2023
2
0
Hello,

I changed employer last year, and IRCC accepted the change and issued a new visa in October.

I have received a letter giving confirmation, my new visa number, and informing I will receive the new actual visa document by mail in the following 6 weeks.

It's been over 6 months, and despite all the messages I sent through the IRCC contact form, I still haven't received the document, any answer, or further information about this.

This is highly annoying for all the reasons you can imagine: creating a medical card, leaving the country, etc., are things I cannot do without the original document.


I wonder if anybody has been in this situation, and what can I do about it?
IRCC states pretty clearly that there are no other ways to contact them than through their contact form.

Thank you!
 

trkm93

Hero Member
Jun 28, 2022
326
32
Hello,

I changed employer last year, and IRCC accepted the change and issued a new visa in October.

I have received a letter giving confirmation, my new visa number, and informing I will receive the new actual visa document by mail in the following 6 weeks.

It's been over 6 months, and despite all the messages I sent through the IRCC contact form, I still haven't received the document, any answer, or further information about this.

This is highly annoying for all the reasons you can imagine: creating a medical card, leaving the country, etc., are things I cannot do without the original document.


I wonder if anybody has been in this situation, and what can I do about it?
IRCC states pretty clearly that there are no other ways to contact them than through their contact form.

Thank you!
was it LMIA closed work permit before and after?
 
Apr 25, 2023
2
0
It's a close permit for both, I didn't need LMIA as I am a French speaker.

FINALLY got an answer from IRCC... I need to do an application for a Verification of Status (VOS) or Replacement of an Immigration Document (IMM 5545): https://www.canada.ca/en/immigration-refugees-citizenship/services/application/application-forms-guides/guide-5545-application-verification-status-vos-replacement-immigration-document.html

So basically, they made a mistake, not sending me the document, and now I have to pay $30 fees and wait 1-month minimum to finally get my visa paper... Thanks, Canada