Very similar situation. Test completed in December. Then they asked for scans of the passport. After that, radio silence. Funnily enough, my wife became citizen today - we applied together and passed the test on the same date and have the exact same travel and address history. IRCC is one big Gong Show - saying that based on my personal experience of having dealt with them for work permit, PR and now citizenship, but also based on my client's experiences who are applying for work permits and PRs. Any private business operating in that manner would go bankrupt. I betcha more than half of IRCC employees wouldn't survive in a private company for more than a year with their work ethics and amateur conduct.