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System Generated Error - unable to submit my PR application

SivaMaghi

Newbie
Nov 4, 2022
4
4
Hi Everyone, I have received ITA (PR-CEC) on Jan 18-2023. But I'm getting below error after clicking on my PR "continue application". Could you please help me if you know any solution for this issue. I have filled all my details by clicking Continue application link. But after that, it's not showing me what are all the documents I should upload to submit an application. Whenever I click Continue application, I used to see below system generated error.
I have tried almost all the ways ( cross browser, cache/history removal, cross OS, web forms raised, reached out IRCC through customer services) but nothing is helpful. Let me know if you can help.
Thanks in advance!


"Our Online Services Are Currently Down
System-generated error code:FNSY9UMF (2023-01-31 18:15:42)
Sorry
This on-line service is currently not available.
Possible reasons::
We are currently updating this Web site.
We are experiencing technical difficulties.
Please try again later."
 
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SivaMaghi

Newbie
Nov 4, 2022
4
4
Hi.. Please reach out Local MP team - they can contact IRCC IT team to get a solution. I have tried all other ways,nothing worked out.
 
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SivaMaghi

Newbie
Nov 4, 2022
4
4
Here in Canada, we have Local MP for each district and they have separate team to provide the solutions for the local residence in-case if they are facing any! In your case, try to raise web forms under technical difficulties category. try to do that regularly. Unfortunately, IRCC don't have any defined solution for this issue. Even I haven't got any help with IRCC customer service agents!!
 
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SOPHIA1024

Newbie
Mar 31, 2023
6
0
thank you so much for reply. So have you solved this problem already? How did you solve it? I have sent them webform for about 13 days not receiving one signle reply.
 

SOPHIA1024

Newbie
Mar 31, 2023
6
0
any updates? I have exactly the same issue, cannot click (continue application) button, can not upload any documents, deadline 18 days later so worried.