Oh thank you! I will try tomorrow morning.You don't need to spend hours trying to reach IRCC. When I call it only takes me 10 mins before I get an appointment time.
Just call (888) 242-2100 - Press 2 (don't provide UCI) - then press 1-2-0 (when they talk about the refugee thing). Then provide your phone number so they can get back to you after 30-40mins (if you currently reside in Canada).