I'm so happy to find this forum! I sent my passport to CPC Sydney via UPS Jan 5th, with all paper documentation for renewal of PRTD, it arrived in New Waterford Jan 12th, which now I'm realising thanks to this thread that is actually the CPC. UPS thought the package was lost. I have still had no acknowledgement of my status online and lots of trouble with trying to track my application online. Is this what you are all experiencing too? It's very stressful. Also, what is AOR that you are referring to? THANKYOU!