Home Childcare Provider Pilot 2019
- Thread starter quami
- Start date
we got Passport Submission request today.
I am trying to book the appointment but unable to upload the PPR form as it saying invalid doc although it is in Pdf format.
Praying for all. hopefully all will get soon .
I am trying to book the appointment but unable to upload the PPR form as it saying invalid doc although it is in Pdf format.
Can anybody help ?
Thank you
Can anybody help ?
Thank you
Same problem with me-it says “invalid document”
Original PDF format no file name changed
Tried different browsers
Cleared cache
Tried different computer
Compressed the file size
Tried renaming file
Sent email to VFS
No resolution yet
Timelines
July 2019 outside Canada applicant with family
Medical Dec 22
Eligibility and PPR Feb 23
Try selecting the temporary residence instead of the permanent residence in the site.
Same here
I trying all since yesterday.
Also chat with VFS Global they just asked me to email them the problem but they didn't book.
Still wondering what to do.
any solution?
HCCP needs to select Temporary visa not permanent . If choose permanent then you can upload the document -no problem but when filling up Application number it will give error as it starts with W and PR starts with E.
VFS Support is useless .
Here is what they respond
Email#1
Dear Applicant,
Thank you for writing to the Canada Passport Submission Desk.
Addressing your below query, we would request you to share the passport request letter in PDF format so that we can check and assist you accordingly.
For further assistance, please visit our website https://www.vfsglobal.ca/canada/india/ or contact us at PassportSubmission@vfshelpline.com
Best regards,
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VFS Canada Visa Information Service Centre – India
After sending them PDF PPR letters
Here is email#2
Dear Applicant,
Thank you for writing to the Canada Passport Submission Desk.
Addressing your below query, we would like to request that you download a fresh Passport Request Letter from the GC portal, and then upload the original as it is, without renaming or changing the file format.
Further, JPEG format and any amendment are not accepted or cannot be uploaded.
Also, if you are still facing issue, we would request you to share the Visa Application Centre location where you have submitted the biometrics.
Furthermore, we would request you to clear the history, delete cookies, and may change the browser, and try to raise the new webform for the 2-way courier service.
For further assistance, please visit our website https://www.vfsglobal.ca/canada/india/ or contact us at PassportSubmission@vfshelpline.com
Best regards,
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VFS Canada Visa Information Service Centre – India
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