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PRTD Application. eCOPR traveling. Please Need Help.

Doraemons

Star Member
May 23, 2020
99
43
I received my eCOPR on June 23, 2022. Submitted my photo for my PR Card. It's been over 5 months now, and the photo is still in review with IRCC.

I've to leave Canada to attend my sister's wedding and I'm leaving in a week. I'm trying to figure out how I can apply for a PRTD. The CIC website says that I can apply it online, but when I log in to the PR Portal, the PR Card/PR Travel document section is grayed out.

Anyone have similar experience?
 

scylla

VIP Member
Jun 8, 2010
95,812
22,089
Toronto
Category........
Visa Office......
Buffalo
Job Offer........
Pre-Assessed..
App. Filed.......
28-05-2010
AOR Received.
19-08-2010
File Transfer...
28-06-2010
Passport Req..
01-10-2010
VISA ISSUED...
05-10-2010
LANDED..........
05-10-2010
I received my eCOPR on June 23, 2022. Submitted my photo for my PR Card. It's been over 5 months now, and the photo is still in review with IRCC.

I've to leave Canada to attend my sister's wedding and I'm leaving in a week. I'm trying to figure out how I can apply for a PRTD. The CIC website says that I can apply it online, but when I log in to the PR Portal, the PR Card/PR Travel document section is grayed out.

Anyone have similar experience?
You cannot apply for the PRTD until you are outside of Canada. It's not possible to apply in advance of leaving Canada. I would recommend you read through the posts in this section of the forum. This is where you'll find most of the posts regarding PRTDs.

https://www.canadavisa.com/canada-immigration-discussion-board/forums/permanent-residency-obligations.11/
 
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Doraemons

Star Member
May 23, 2020
99
43
You cannot apply for the PRTD until you are outside of Canada. It's not possible to apply in advance of leaving Canada. I would recommend you read through the posts in this section of the forum. This is where you'll find most of the posts regarding PRTDs.

https://www.canadavisa.com/canada-immigration-discussion-board/forums/permanent-residency-obligations.11/
I know I can't apply for PRTD until I leave Canada. Would like to do some research before I leave. I'm visiting Hong Kong, Visa Application Centre there no longer accept PRTD paper application. I can only apply online. If I fly back and find out that I can't apply it online because the tap is greyed out, then I'm stuck there.
 

YCR7

Star Member
Jul 13, 2022
72
27
@scylla
Hi, can we re enter canada using land border with eCopr and valid passport ?
I am in canada right and have work permit and TRV. Have to travel to USA for 2 weeks and I won’t be able to get PR card in time.
Please share your thoughts.
 

scylla

VIP Member
Jun 8, 2010
95,812
22,089
Toronto
Category........
Visa Office......
Buffalo
Job Offer........
Pre-Assessed..
App. Filed.......
28-05-2010
AOR Received.
19-08-2010
File Transfer...
28-06-2010
Passport Req..
01-10-2010
VISA ISSUED...
05-10-2010
LANDED..........
05-10-2010
@scylla
Hi, can we re enter canada using land border with eCopr and valid passport ?
I am in canada right and have work permit and TRV. Have to travel to USA for 2 weeks and I won’t be able to get PR card in time.
Please share your thoughts.
Yes
 
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the_witcher

Star Member
Sep 22, 2019
56
12
I know I can't apply for PRTD until I leave Canada. Would like to do some research before I leave. I'm visiting Hong Kong, Visa Application Centre there no longer accept PRTD paper application. I can only apply online. If I fly back and find out that I can't apply it online because the tap is greyed out, then I'm stuck there.
There's a disclaimer (in yellow background) that you need to agree with. Otherwise, the button remains greyed out.
 
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CrimsonTide

Newbie
Jan 29, 2023
2
2
I know I can't apply for PRTD until I leave Canada. Would like to do some research before I leave. I'm visiting Hong Kong, Visa Application Centre there no longer accept PRTD paper application. I can only apply online. If I fly back and find out that I can't apply it online because the tap is greyed out, then I'm stuck there.
Hi, I am in a similar position, received ecopr on Jan 13 2023, but need to travel soon. PRTD portal is greyed out and I don't see any ways to apply online. Any advice is much appreciated, thank you.
 
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CrimsonTide

Newbie
Jan 29, 2023
2
2
You can't apply until you are abroad.
My family had to travel for the same reason and even they are unable to apply for PRTD from home country. So i guess even I wont be able to apply after travelling! we are not sure why the portal is greyed out, for the context: We have just received ecopr and waiting for our first PR card.
 
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armoured

VIP Member
Feb 1, 2015
17,148
8,800
My family had to travel for the same reason and even they are unable to apply for PRTD from home country. So i guess even I wont be able to apply after travelling! we are not sure why the portal is greyed out, for the context: We have just received ecopr and waiting for our first PR card.
Sorry, can't tell you - very hard to diagnose what problems arise with online apps.
 

sharonmt

Newbie
Mar 3, 2023
1
1
HI, Received my COPR Jan 31st, I confirmed that I am in Canada. I need to travel outside Canada next month. However, the PRTD tab is not greyed out for me and I am able to apply for it within Canada. I am aware I'm only supposed to apply for PRTD after leaving the country but i wanted to check the process before proceeding
 
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the_witcher

Star Member
Sep 22, 2019
56
12
My family had to travel for the same reason and even they are unable to apply for PRTD from home country. So i guess even I wont be able to apply after travelling! we are not sure why the portal is greyed out, for the context: We have just received ecopr and waiting for our first PR card.
Did you accept the disclaimer (in the yellow background)?
 

the_witcher

Star Member
Sep 22, 2019
56
12
HI, Received my COPR Jan 31st, I confirmed that I am in Canada. I need to travel outside Canada next month. However, the PRTD tab is not greyed out for me and I am able to apply for it within Canada. I am aware I'm only supposed to apply for PRTD after leaving the country but i wanted to check the process before proceeding
I would assume that you also need to submit your passport to a visa office so that you get your PRTD. That bit cannot be done without being outside Canada.
 
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