Canada (IRCC).
We have verified the information provided in the web forms submitted and regret to inform you that we are unable to process your enquiry nor attach any of the associated documents (if applicable).
The
Privacy Act ensures that a person's identity and personal information are protected. The email address provided in the web forms is attached to numerous individuals therefore, we have concluded that we are not communicating with the concerned clients.
In order to respond to your enquiry, each client must provide their written consent to IRCC by completing the
Use of a Representative form and submitting it via the
IRCC Web form. You may also contact the appropriate
governing body to verify that you are a member in good standing.
Please make sure to enter your client’s information under the
Applicant Information section and your information under the Enquirer Information section.
What does that mean??? I don't know what to do. Please help