Hi, I'm sorry, but I don't know what they do there.Thanks a lot for your great clarification.
could you please tell me if RROC is a good office for this type of applications.
In my own dated experience the offices that make H&C first stage decisions are in Vancouver, Toronto, Montreal & Niagara Falls.
I can tell you that these offices that became the Backlog Reduction Offices were designed to get rid of any duties and responsibilities not associated with making the first stage decision for H&Cs and/or a PRRA.
So, I doubt that this Rapid Response Operations Centre is nearly as exciting as the title suggests.
Good luck, and try to relax. I feel for the anxiety of those who enter into this entirely voluntary process.